FAQ

FAQ

Frequently Asked Questions

Frequently Asked Questions

What does Charged actually do?

Charged is a full-service creative studio specialising in websites, branding, and digital design. We work with businesses at every stage - from founders building their identity from the ground up, to established companies ready to elevate their presence. Whatever you need to look sharper, communicate better, and grow faster, we build it.

How does the process work?

We keep it simple. It starts with a conversation - a short discovery call to understand your business, goals, and vision. From there, we put together a clear proposal and get to work. You're involved at every key stage, with structured feedback points built in so nothing gets signed off until it's right.

How long does a project take?

It depends on the scope, but most website and branding projects are delivered within 2–4 weeks. We move quickly without cutting corners - and we'll always give you a clear timeline upfront so you know exactly what to expect.

What if I'm not happy with the work?

That rarely happens - because we don't guess. Every project starts with a deep-dive into your vision so we're aligned before anything gets built. If something isn't landing right, you tell us and we refine it. No friction, no arguments. Your satisfaction is the only finish line.